
In this one-day program, topics include:
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Developing effective leadership
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What every great leader must know
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The critical quality a leader must have
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Embodying the habits of successful leaders
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Overcoming fear and excuses
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How to create a strong leadership legacy
Employees frequently believe that leaders are only found at the top of their organization—the people with the title, the authority, and the pay. But leadership is found throughout the department and always begins with the individual. The way dispatchers manage themselves—whether it's showing up to work on time, doing their job well, or having a positive attitude—is part of their personal leadership style. Without developing a good one, they can't effectively lead others, much less help create the kind of culture that helps everyone thrive. This course teaches your team accountability, responsibility, courage, and self-evaluation.
Who is this program for?
Description
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Any public safety dispatcher
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Training dispatcher
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Lead dispatcher
​​(class can be tailored to meet your specific agency needs)
Class length:
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8 hours
Certification:
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Contact us to find out whether our trainings are certified in your state

