Classes
Dispatchers work in a stressful environment, and the effects are felt both at work and at home. Insomnia, anxiety, depression, sick time usage, attrition, and mistakes on the radio board are all potential results. According to NENA's 2013 Standard on 911 Acute/Traumatic and Chronic Stress Management, every PSAP shall adopt a comprehensive stress management program to combat these effects to insure a healthy work experience.
Our classes address the both the individual and organizational aspects of stress at the dispatch center.
Articles & Resources
Class features:
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Information and experience that dispatchers can use today
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Customizable follow-up and accountability options for greater learning impact
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Innovative and engaging classroom experience
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The latest tools in the areas of communication, resilience, leadership, and neuroscience
Health and wellness is both a mental and a physical game. The healthy dispatcher has the awareness and the right tools to live well throughout their career, both on and off the job.
Click on a class name below for details:
