Our Instructors
Dr. Joe Serio
Dr. Joe Serio is an international speaker, trainer, and author who holds a Ph.D. in Criminal Justice from Sam Houston State University (SHSU), with a specialization in Leadership and Organizational Behavior. Since 2012, Joe has been a full-time trainer and conference keynote speaker around the U.S.
From 2013 to present, Joe has delivered monthly wellness programs at Harris County Sheriff’s Academy in Houston, TX. Classes include Managing Fear, Emotional Intelligence, Time Management and Organizational Skills, Positive Interaction with Difficult People, Leadership, Customer Service, and Public Speaking for the Faint-hearted.
Joe is a featured instructor in the Travis County Sheriff's Institute for Ethical Leadership Development (SHIELD), has taught Time Management and Organizational Skills for TCSO personnel, and delivered motivational presentations to inmates. Together with Adam Timm, Joe developed wellness classes for emergency dispatchers, piloting them in five Texas cities in 2014.
He is the founder and principle author of the Get the Nerve® series of books, including Dispatcher Stress: 50 Lessons on Beating the Burnout; Getting Healthy: 50 Lessons on Fitness for Law Enforcement; Leaving Blue: 50 Lessons on Retiring Well from Law Enforcement; and Time Management: 50 Lessons on Finding Time for What Matters.
In his former life, Joe was the only American to work in the Organized Crime Control Department of the Soviet national police prior to the collapse of the USSR. Later, he was named director of the Moscow office of the New York-based global corporate investigation and business intelligence firm, Kroll Associates. He is the author of the critically-acclaimed book, Investigating the Russian Mafia.
He has been interviewed by The New York Times, The Washington Post, The Wall Street Journal, The Chicago Tribune, The Dallas Morning News, CNN, NBC News, Fox News, WGN Radio (Chicago), The European (UK), Legal Realm (China), Sekai Nippo (Japan), Sol de Mexico, and many other media outlets
Adam Timm
Adam Timm is a retired 10-year veteran of the Los Angeles Police Department (LAPD). As a tenured 911 dispatcher for one
of the busiest agencies in the country, his career threw him headlong into the debilitating effects of dispatcher stress—chronic stress from daily calls, critical incident stress from emergencies, and traumatic stress from doing it all for a decade. After experiencing years of migraines, ulcers, and personal challenges on and off the job, he developed a step-by-step program to beat the burnout.
Adam has delivered this program to hundreds of dispatchers across the country, offering powerful steps to better sleep, stronger relationships, and healthier living. He has spoken on stages around the world, presenting on stress resilience, work/life balance, and mindful living. Adam's energetic and interactive speaking style engages and inspires participants—a departure from the same old law enforcement trainings.
His first stress reduction program for the LAPD contributed to a 45 percent decrease in annual sick time usage, and his wellness course for emergency dispatchers has been featured by Houston-area police departments, Austin-based Capital Area Council of Governments, Tarrant County 911 District in Fort Worth, Denton County 911, and others.
Adam also offers corporate stress resilience training for organizations throughout Los Angeles, meditation sessions for staff at UCLA, and is California POST Instructor Development Institute qualified, co-presenting stress management learning modules in Master Instructor Certification courses.
Adam is the author of the #1 bestselling book, Stress Is Optional! How to Kick the Habit, available on Amazon, and the upcoming book, Dispatcher Stress: 50 Lessons on Beating the Burnout..